01
Phone Triage
You call (843) 892-8051 and describe what you're seeing. We ask where the bites show up, when you first noticed them, and whether you've traveled recently. That five-minute call tells us whether you likely have bed bugs or something else, and we book an inspection window, usually same-day.
02
Full Inspection
A state-licensed applicator walks the room with inspection flashlights and glue boards. We pull back bedding, check seams, box springs, headboards, nightstands, and baseboards. The inspection takes 30 to 45 minutes and we show you what we find, including live bugs, cast skins, and fecal spotting.
03
Written Treatment Plan
Before we spray anything, you get a written plan listing the rooms treated, the products used, and the price. We use EPA-registered materials from BASF, Syngenta, and Bayer, plus dusts from Bell Laboratories. No surprise charges, no upsells you didn't approve.
04
Targeted Application
We treat mattress seams, bed frames, and baseboards with residual insecticide sprayers and foam concentrates. Cracks and voids get insecticidal dusts. In heavy infestations we bring in power sprayers and, where needed, steam at 180 degrees Fahrenheit to kill eggs on contact. Most rooms take 45 to 90 minutes.
05
Follow-Up and Clearance
We return 14 to 21 days later to re-inspect with glue boards and flashlights. If activity is gone, we clear the room and hand you a warranty document. If live bugs remain, we re-treat at no charge. You get a written pass or fail on every room.