When you call us at (843) 892-8051, fill out a form, or request a quote, we collect your name, phone number, email address, and service address. This helps us schedule your visit and get back to you quickly.
We also collect basic technical information when you visit our website, such as your IP address, browser type, and pages you view. This data helps us understand how people find and use our site.
We use your contact details to respond to your request, schedule pest control service, and send appointment reminders. If you have a termite inspection or recurring treatment, we may call or text you about your service.
We also use your information to improve our website and services, and to send occasional updates or promotions if you opt in. You can opt out of marketing messages at any time.
Our website uses cookies to remember your preferences and understand how you interact with our pages. Cookies are small text files stored on your device. They help us make the site work better for you.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our site may not function properly.
We use tools like Google Analytics to see how visitors find our site and which pages are most helpful. These tools collect anonymous data and do not identify you personally.
We may also use third-party scheduling or communication platforms to manage appointments and messages. These providers only access your information to perform services on our behalf and are required to protect it.
We do not sell your personal information. We share it only with trusted partners who help us run our business, such as scheduling software or payment processors, and only as needed to serve you.
We may disclose your information if required by law, to protect our rights or safety, or in connection with a business transfer. In those cases, we take steps to keep your information confidential.
We keep your personal information for as long as needed to provide service and meet legal or accounting requirements. When it is no longer needed, we securely delete or anonymize it.
If you ask us to remove your information, we will do so unless we are required to keep it for legal reasons.
We use reasonable security measures to protect your information from unauthorized access, loss, or misuse. This includes secure servers and restricted access to your data.
No method of transmission over the internet is completely secure, but we work hard to safeguard your information and review our practices regularly.
You can request access to the personal information we hold about you, ask us to correct it, or request that we delete it. You can also opt out of marketing communications at any time.
To exercise these rights, contact us using the information below. We will respond within a reasonable timeframe and in accordance with applicable law.
Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us so we can remove it.
We may update this privacy policy from time to time. When we do, we will post the new version on this page with a new effective date. We encourage you to review it periodically.
Your continued use of our website or services after changes are posted means you accept the updated policy.